[Thursday, November 23rd, 2023 at 3:39 AM PST] Technical teams have resolved the issue. No network related AR/ARI errors have occurred in last 30+ minutes. Expedia Group considers this issue resolved.
Resolved Date & Time: Thursday, November 23rd, 2023 at 3:34 AM PST
ETA / Duration: 7 Hours(s) 29 Minute(s)
[Wednesday, November 22nd, 2023 at 9:10 PM PST] Expedia Group has identified an internal error that caused AR updates to fail due to error "4004 : Internal System Error".
[Wednesday, November 22nd, 2023 at 11:32 PM PST] We have observed spike in AR/ARI update service intermittently. Expedia internal teams are currently investigating the issue. We have discovered that ARI services is also impacted so adding ARI recipients.
Expedia group has identified the network issue. Technology teams have been engaged. Further updates will be shared when they are available.